Contact Us

1. Get in Touch

You can contact MAH GOODS using the details below:

We aim to respond to all inquiries within 24–48 business hours.

2. Customer Support Hours

Our support team is available during the following hours:

• Monday to Friday: 9:00 AM – 6:00 PM (UK Time)
• Saturday & Sunday: Closed

We respond to messages as quickly as possible during working hours.

3. Order Support

For faster assistance regarding your order, please include:

• Full Name
• Order Number
• Email used at checkout
• A clear description of your issue

This helps us resolve your query more efficiently.

4. Common Inquiries

You can contact us for:

• Order tracking
• Delivery issues
• Refund or return requests
• Product information
• Payment issues
• General support

5. Business & Partnerships

For business inquiries, collaborations, or partnerships, please email us at:

6. Response Time

We typically respond within 1–2 business days, depending on the volume of requests.

7. Important Note

Please ensure all communication is sent from the same email address used for placing your order to avoid delays.

8. Thank You

Thank you for shopping with MAH GOODS. We appreciate your trust and support.