Shipping & Delivery Policy

Updated: 10 June 2026

At MAH GOODS, we aim to deliver your orders quickly, safely, and efficiently across the United Kingdom.

This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed slightly. We will notify you if there are significant delays.

2. Delivery Time

Estimated delivery times within the UK are:

  • Standard Delivery: 3–7 business days
  • Express Delivery (if available): 1–3 business days

Delivery times are estimates and may vary depending on location and courier delays.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.

We may offer free shipping on selected products or promotions.

4. Shipping Locations

MAH GOODS currently delivers to:

  • United Kingdom (UK)

We may expand to other countries in the future.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email (if available).

You can use this tracking number to monitor your shipment status.

6. Delivery Delays

While we strive for timely delivery, delays may occur due to:

  • Courier service issues
  • Weather conditions
  • Public holidays
  • Customs or logistical delays (if applicable)

MAH GOODS is not responsible for delays caused by third-party delivery services.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • Delayed delivery due to incorrect address
  • Lost packages due to incorrect details provided at checkout

If an address error is noticed, please contact us immediately at info@mahgoods.com.

8. Missing or Lost Packages

If your order has not arrived within the estimated delivery time:

  • Check tracking information first
  • Contact the courier service
  • Then contact us at info@mahgoods.com for assistance

We will work with the courier to resolve the issue.

9. Undeliverable Packages

If a package is returned to us due to:

  • Incorrect address
  • Failed delivery attempts
  • Unclaimed parcels

We may contact you for re-delivery, which may involve additional shipping charges.

10. Contact Us

For any questions regarding shipping or delivery, please contact:

MAH GOODS
Email: info@mahgoods.com